Alki Bakery in SeaTac

I saw they had no line and thought it would be quick. Waited about 10 minutes for an americano and bagel, to watch my bagel sit out in the open getting cold. This is also health hazard, especially during covid. The older lady made me repeat my order like 4 times and still got it wrong in the end, then tried to blame it on me because she couldn’t keep up with 3 details. What a waste of time and money. The younger girl was sweet during our 1 second interaction. If you’re too old and out of touch to handle the slow business, don’t work in a perpetually fast-paced environment like coffee

I should have checked this first. There is a definite language barrier. So slow even if they would have got anyones order right it will take 30min for a basic breakfast sandwich and coffee. I would give a 0 if I could. I told them to keep it and went to Starbucks after waiting way to long. Luckily I was waiting for a late flight. 0 fail who ever is doing the hiring total fail.

Staff were disorganized and poor communicators. I asked for an iced latte, and made sure to say it pretty clearly, since I realize it's easy to assume people only order hot drinks in the winter. The girl brought out a hot drink instead, and I said, oh, I was asking for iced actually. She said, what? so I repeated, in a nice tone of voice but not willing to just take the hot one instead. She then looked pretty miffed and sullenly took a cup, filled it with ice, and dumped the hot latte over it, resulting in a lukewarm foamy mess, instead of remaking the drink. She didn't call out when she'd "made" the drink either, just put it on the counter. (The eggs in the breakfast sandwich were pretty rubbery too.) Having been to the Alki Bakery in Georgetown I expect better things, even if they do have a captive audience at the airport.