Baskin-Robbins in Algonquin
15 S Randall Rd, 60102 - Get directionsMenu Baskin-Robbins
How to get to Baskin-Robbins
Opening Time
Sunday - 11AM-10PMMonday - 11AM-10PM
Tuesday - 11AM-10PM
Wednesday - 11AM-10PM
Thursday - 11AM-10PM
Friday - 11AM-10PM
Saturday - 11AM-10PM
Services
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Wheelchair accessible
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Delivery
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Сredit cards accepted
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No outdoor seating
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Takeaway
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Closed early
Samantha Rick
Consistently horrible service. Hours listed on the door and on the website do not matter to these people. Consistently opening later than said and closing early. Extremely poor business strategy considering the location, much better options even if they provided good service. It’s just so disappointing, I guess I’ll take my business to cold stone!
A. Brooke S.
I went in recently to pick up an ice cream cake, because Baskin-Robbins 31 Flavors does a great job on those. And I must say, the cake itself was really good. So good it only lasted a day and a half in the house! However, the customer service was only so so, in my opinion. Instead of offering to help me find what I needed without prompting, I had to ask. And even then, the crew member didn't really ask any questions to help me further. Basically, I didn't see the crew member going the extra mile, which is super important for good customer service. Parking for this location is pretty easy. It's located on the corner of a strip mall. It can get busy at times, but there's plenty of spots. Currently, the construction makes getting into the area a bit tough, but it's doable when it's not rush hour. The location is small, but there is some seating. Overall, the ice cream is on par with other locations-- it's just the customer service that could step it up a notch.