Baskin-Robbins in Placentia

I know Baskin-Robbins is a franchise (and not like a mom and pop indie shop), but this location of BR is just so good, I had to write this review. I've been coming to this location since 2015, and of all the other BR locations I've been to (in Orange County, other parts of California, other states, airports, and even other countries), this location has always been the hands-down best. The people who work here that I've encountered are always very helpful and kind. (Most recently they hunted down a flavor that they thought they didn't have, and then gave me an extra large scoop of it!) Even the owner (I'm pretty sure) opened the store for me before opening time because I desperately needed to pick up a gift card for a friend. Everyone here is polite, professional, and pleasant, and they just seem to want to make sure that you leave happy with your visit. Is it a boutique ice cream parlor? Of course not. But I will always, always be happy to come get ice cream (and other treats) here. Thank you!

Thank you Jennifer for making my husband's beautiful 50th bday cake! It was so beautiful, yummy and we all enjoyed it. Thank you for always so accomodating to my request for the cakes I ordered:) Best ice cream and cake place  with very friendly staff and owner.

I came in Friday 5:00pm the reason I give the time is because I want u to know that at that time You will find the people working here have the best costumer service And please Manger!!! Make sure you let them know that! Since the moment we walked in they gave me and my family a warm welcome made sure we sampled the flavors we where curious about never did we feel rushed they where so friendly and polite really had a great experience this review is mainly on the staff because we all know baskin Robbins has amazing ice cream !!