Ben & Jerry’s in Ridgewood

Tried to go to this location at 10:45pm on a Friday but they locked the doors even though they close at 11pm. Saw employees inside and they refused to open the door.

Do not order from this place, the customer service is absolutely awful. They charged me for something that I never even received and got only a half a cup full, for a sundae that I paid $7.50 for. When I called to complain they just hung up on me. "Great customer service, Ben & Jerry's".

Local resident and frequent customer, this place is delicious and USUALLY very friendly! However beware of visiting this place 15 minutes before closing as I was quickly escorted and asked to leave the shop 5 minutes after closing as I was just about to finish my shake. An employee that goes by the name of “Angus” said to me, a PAYING customer, “no rush but we closed 5 minutes ago and would like to go home”. He was incredibly RUDE and I wish I could take my tip back. I would understand if it had been 20 minutes after closing but I was about 1 minute from finishing my dessert. 7 other paying customers were in the scoop shop at the time. We all left at once in shock to be treated this way at 10:05PM in Ridgewood. I felt as if I had done something wrong, but I was only enjoying my ice cream in silence. One poor man’s wife was still in the restroom as we were being yelled at to leave. Not to mention the employee “Angus” was also inappropriate when communicating with his co-workers in the busy shop, yelling at them while sweeping the floor. A discussion for another time. Please take your mouth somewhere else. I hope this young man learns his lesson. Unfortunately this is one of the only Ben & Jerry’s in the area so I will contemplate about where I will take my business next.