Benihana in Houston

Over cooked my steak ... it was hard. Sucks

Had reservation but several people who came in after me got drinks and service before me. Had to ask for a menu almost 20 minutes after we sat down. Then was asked to scan a code with my phone to see full menu. I had to ask if we could place our order with the waitress. Spent almost three hundred dollars for my birthday dinner and just didn't receive good service. Food was good just not the service.

agoNEW ****DO NOT EAT AT THIS LOCATION**** $700 horrible dinning experience and 2 missing tires and rims later..... My family had reservations for this Westheimer location last night @7:15 pm for 11 people which included 2 five yr olds and 1 infant and the rest adults when we got there for our reservation we had to wait over an hour in the doorway with all our children in cold air as other patrons entered and exited the establishment. And I don't mean by the door I'm talking about in the doorway before you even get into the building as the waiting area was packed. No one offered to sit us inside at the bar which was empty our anything so that we keep warm. The hostess kept seating reservations that were made later than ours obviously the restaurant overbooked itself or was running behind badly but we waited patiently. Finally when we were seated they cramped all 11 of us at 8 top table which we had to eat at uncomfortably squished all night not sure why they sat all 11 of us at one table when the max is 8 people, it made for a horrible dinning experience with all the plates and bowls there was absolutely no space to eat we were elbow to elbow and the 5 yr olds had to share a chair, but we also dealt with that. The table we sat at was filthy chairs and grill had food all over it during Covid times you would think one would take time to at least sanitize the table in between new guests we had to beg the chef before he cooked to Please clean the grill. There were napkins and chop sticks all on the ground under the table. The...