Broad Avenue OIP in Altoona

Have ordered from here roughly twice a week for almost a year. Called today to place a delivery order. Said the order would arrive in about an hour and a half. After the order was 30 minutes late we called and a young lady who said she was the owners daughter assured us our order was held back and cooked fresh just before it was sent out and she personally checked the order before it left. When the order finally arrived after another 30 minutes. Six of the seven items arrived ice cold only the chili was warm. When called back to talk to the manager or owner the owners daughter was put back on the phone. She told us that everything was fresh and hot when she bagged it and the owner did not want to come to the phone. Then told us that if we didn't want to order from them that is our choice. Very poor customer service and attitude will not order from again.

I love this place. Their portion a very plentiful.. Love all their salads...Really loaded and great tasting. Oh try their chicken bacon ranch wrap...so loaded and delicious. Try their rolls.. bread.. homemade & yummy

The former manager left under "complicated circumstances," but decided to do as much damage as he could in the process (including putting on the FB page that is it "Permanently Closed")! BROAD AVENUE OIP IS NOT CLOSED!!! IT IS STILL OPEN FOR BUSINESS!! The food is still the same great food! The staff are just as friendly! They open later on Sundays, but that is the only this that has changed!