Burger Barn in Allentown

This place was horrible no ice the soda was flat and no lids or straws and the condiments were empty and when we asked for more they ignored us there was hair in a burger and the food was cold and horrible everyone was very rude do not recommend at all go to red robbin instead

Honestly they really DO have a pretty good burger, and the best burgers in Dorney.... but the customer service is horrific. They are SUPPOSED to make up the orders on a first come first serve basis based on how the orders come in - and then call out your number. What they do is people come up to the pickup window hand them their receipt and they make THAT order. So pushier, louder, rude people will get their food first even though other people ordered their food first. Like I said, best burger place in Dorney, but waiting a half hour to get it when others placed their order before me just isnt right.

I can to this establishment at 5:45 PM on August 9th and when I came to the register at first everything was alright the girl up front was so nice and maybe feel welcome to be eating here. But everything after that was a disaster of a customer experience. I came to the next window and waited for 10 mins for my burger turns out they put it on the rack never called the order out and no one knew it was at the next window. Then I was told there were no lids or straws for the soda I had just purchased. The burger was horribly made in which I played 13.59 for. And the ended up charging me a dollar for a little tiny cup of cheese. So how is this business still alive. Come on dourney this whole trip has been a mess so for please change how you do your food business. Or my rating will not change.