Chanello's Pizza - Broad and Blvd in Richmond

Ordered a pizza and it’s currently and hour and a half late, however said delivered on their “tracker”. I tried to call them but I guess no one likes to pick up the phone ): anyways, after 10 attempts to call, a rude lady told me I just needed to be patient. I asked why it said delivered and she said idk. I asked when it was supposed to be delivered she said idk. I asked why it was late and she said idk. She proceeded to cut me off and tell me she will refund my order right before hanging up on me. I hope from the bottom of my heart that that nasty lady gets fired

Came for a nostalgic visit , and I have to say not again. I'm hoping I dont get food poison if the kitchen is as unclean as the lobby and outside of establishment. Take some pride in your buisness, have pride in where you work. Outside was littered with uneaten food and liquor bottles. Lobby or entrance was littered with paper and someone's partially eaten food. I guess it's a good thing this place does delivery more do than anything, y...

Came for a nostalgic visit , and I have to say not again. I'm hoping I dont get food poison if the kitchen is as unclean as the lobby and outside of establishment. Take some pride in your buisness, have pride in where you work. Outside was littered with uneaten food and liquor bottles. Lobby or entrance was littered with paper and someone's partially eaten food. I guess it's a good thing this place does delivery, more than anything, you cant see how trashy the place is that prepares your food. If so this place might be out of business. Won't come back ,was hoping the foo...