Charleys Philly Steaks in Orlando

I have two completed loyalty cards "Buy Any 7 Sandwiches Or Grilled Salads & Get The 8th FREE" that they are refusing to honor.  So I was loyal to this establishment fourteen times and they aren't reciprocating the gesture. Awful business ethics.  You've lost a lifelong customer forever, I will never come back and I will tell everyone I know to never ever support your business.

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Pros:  This place makes great philly cheesesteaks at a reasonable price.  The service is fast and friendly most of the time. Cons: - This Charleys Philly Steaks is not at all like the Charleys Philly Steaks up north. - The fries are not fresh cut. - They don't have a side of ranch for the fries. - They don't have spicy mustard for the sandwiches. - They took away the Iced Tea right after I ordered at 7:15 PM, which is frustrating for someone who paid for a beverage and only drinks Iced Tea at restaurants. - What options are available after 7:15 PM for someone that doesn't drink beverages with artificial colors, artificial flavors, and an overdose of sugar? - An employee was cleaning the entire store with a toxic yellow chemical in a spray bottle and a questionably filthy cloth at the dinner hour, which was totally unappetizing. - They could have used a non toxic and unscented sanitizer like other restaurants. - I want to enjoy Charleys Philly Steaks like I did when I lived up north, we would go at least once a week, I can...