Checkers in Poinciana

I ordered and the wait was so long and then the food came out cold and I asked them to make it again and took the longest to do it again. The second order wasn’t as cold as the first one but this time it was also burnt

Update on hours.. I was standing at 8:25pm thinking is gonna close at 11pm like the hour posted. I see the employee rushing to the front without acknowledging us. Another customers comes in and stand in line. So the employee start closing without even looking at us "Is close". The other customer ask 3 times before receiving a answer " at what timer u guys close today ??" He just said at 8pm... so At what time this place close??? Ohh and No Ice...

I wish I could give this place zero stars. My husband and our child and I figured we'd stop here for a quick bite to eat. We got our drinks, and they were watered down so I told the girl nicely that the machine must be out of syrup. She refilled our drinks with the machine at Auntie Anne's right next to them....still watered down! Ok.... I was nice and left it go to avoid a headache. After waiting forever, we got our food and left. My husband didn't get anywhere near what he ordered. He ordered some kind of bbq checkers burger with no onions and tomatoes....he opens it up and it's a double cheese burger loaded with onions and tomatoes. Then all of a sudden we hear our son in the back seat say "ewww!" There was MOLD on the bottom of his sandwich. I look at mine...SAME THING! We already ate half of our sandwiches! We would've let the wrong order go but there's no way we were letting mold go!! My husband goes back in with the sandwiches for a refund and the little brat behind the counter couldn't care less. She actually asked if he wanted to replace the sandwiches....NO!! THERE'S MOLD ON YOUR BREAD! He told everyone else who was in line at that time that the bread is moldy and to check their food. People who were in line had left and a lady who already ordered asked for a refund. This place needs to fire the two who were there and hire people who actually care. Even if it is just fa...