Cheddar's Scratch Kitchen in Knoxville

Do not go to this location. This was my first experience at a cheddars restaurant and it was almost unbearable. The hostess, (especially the one who was wearing the pioneer shirt,) I asked for a seat at the bar for two. She told me that it was unavailable because the bar was dirty. I looked over at the bar and saw eight seats available. She looked and said if you wanna sit at the bar and wait till they clean it up, you can do that. Okay...well we will. When we sat at the bar, the bartender had no meet and greet was even more oblivious about customer service. She sped through the service like no one was there. Her servers were waiting for their bar drinks, customers that sat down behind us were displeased. The p...

Waited almost two hours for a drink and when the food came out it was burnt and disgusting. The server was rude and she had no customer service skills at all. If I could give zero stars I would. What a disappointment

On Sunday March 31, 2019 around 2:12 pm, our server was Nate Votta the GM for Cheddar's Scratch Kitchen. Nate was the 1st manager to help out in waiting tables and bussing tables with a smile on his face. He went above and beyond guest services, to make sure that our table didn't need or want for anything. If there was award for Super Service it needed to be presented to Nate for his excellent quality of service. My two sons' and I enjoy eating at Cheddars for brunch. Cheddar's Scratch Kitchen serves made-from-scratch entrees every day. They have the best hand-battered Chicken strips, Scratch Burgers, and Homemade French fries. I believe that Cheddar's has a staff of Iron Chef's cooking all the made- from- scratch food every day. Cheddar's Scratch Kitchen, is always busy all day and every day. And the quality of the food is abo...