Chick-fil-A in Houston

I'm a little confused because I just had the most pleasant delivery order. I know Chik-fil-A always had spectacular customer service, but to fathom that they mastered it all the way from the store to your doorstep... like where are you finding these people and how did train them so well?! First off, it's below freezing outside (annual tx winter storms smh). Second, I'm a little hungover. Third, I accidentally ordered from the wrong Chick-fil-A. There's one across the street from my apartment which was why I didn't feel as bad about having something delivered in this weather. But for some reason when I clicked "deliver to me" in the Chick-fil-A app... it ended up being the Silber location that's 4 or 5 exits away. So the poor driver, Medrick, actually had to drive further 10/15 min on icy-roads just to get to me. (I'm sorry!!) I was so sure Medrick probably hated my guts. Probably cursing at me at every stoplight as I followed him through the little "track your Chick-fil-A in real-time!" link. Not to mention I only picked like a $2?3? dollar tip, cuz like I said I thought it was the Chick-fil-A beside me! I wish the app allowed you to increase tip amounts after delivery... Anyways Medrick 'arrived' in the app, and I thought I'd have to go down to get him. Apartments can be daunting for delivery drivers. But next thing I know there's a gentle knock on my door. I looked thru the peephole and there he was. But he didn't just put my food down and leave like other delivery drivers. He stood there holding my stuff.... like flowers. Which meant I had to open the door and take the food from him while he was still there.  Damn. I was still in PJs. I looked like a hobo. I cracked the door open, half shielding myself bc I'm in a Patrick the St...

Chick-fil-A is always a good experience. If you're dining in at the Katy Frwy & Silber location. A good experience goes to great if a Hostess named Maria is working. This lady is so pleasant. The dining room is spotless. Maria constantly checks if she can refill your drink, or do anything for you. A fast food meal ,feels like a fine dining experience.

Decent food, terrible management