Chili's Grill & Bar in Houston

My boyfriend and I went to get some dinner after a long day. When we got there, there wasn't anyone at the door and just kinda looked around until someone greeted us; 8:20 PM @ this point.We finally got sat at a booth, only to see the booth behind us was being used for dirty dishes...whatever I guess. Our waiter came by and wasn't very attentive, and had his Airpod in his ear, along with his work earpiece AND was on a FaceTime call. Seriously? I tried to disregard it and gave him our drink order. A Dr.Pepper and a water ("good choice it's free!" Is what he said). It took until 8:40pm to get our drinks. At this point I stayed because I was hungry. I was set on ordering, but the gentleman was persistent on us getting the 2 for 25 deal. I was somewhat insulted when he kept saying "it's cheaper, it's cheaper" as if thats what I could afford. We ended changing what we wanted and got a half rack of ribs, and the shrimp pasta. When the food finally came out, the pasta looked as if it was sitting under a hot lamp, and the ribs were dry and looked like they had also been sitting for a good minute. Took a couple bites, and had to end up filling up on fri...

We got here late ..plate looked thrown together

Iv never been to a chili’s I didn’t like tell i came to this location! This was my first time at this location and last.The restaurant was practically empty and it was a Saturday night which should have been a hint. We ordered drinks and they didn’t bring straws and didn’t bring one childs drink we waited several minutes before finding and asking for the straws and kids drink.The food took forever and tasted so bad ! I had a burger which is my regular at chilis but it was gross this time.We got our food and given no silverware we had to go ask for it and they brought plastic to go forks.The server only checked on us one time after taking our food order. We were there an hour and a half waiting and waiting.