Cold Stone Creamery in Anaheim

At 920pm the store was closed. At 5pm we were in the store and asked how late they were open, the employees stated 10pm...A lot of people were turned away from the locked door...

I was super excited to get ice cream after a long day at CA Adventure. Get all the way back to my hotel after waiting for our Lyft to arrive and then I realize my ice cream wasn’t made right. There were more chocolate chips in it than any other ingredient that was supposed to be in there. There were ingredients that were missing. So I’m basically eating mint ice cream with chocolate chips and paid almost $8.00 for it.Over all the facility is nice and so are the employees, but one of their employees doesn’t pay attention to detail. If you want ice cream from there make sure you check your order before you leave.

This is my 1st 2 star review. It is a review of Cold Stone creamery as a whole chain and a review of this individual location. First and foremost, yes they have good icecream. No duh. But coldstone is extremely overpriced.  A small milk shake is $6. HA! 1.5 scoops of icecream and a 1/2 cup milk. I bought 4 different sized milkshakes with a total tab of $30. What a joke. The prices of their icecream are insulting.   Service at this shop was awful. It was 10:45pm and they close at 11pm. They ignored me for a very long time hoping I would leave. Like come on your an icecream place not a full service restaraunt. Gimme a scoop and let me go. Close down procedures maybe take you 15mins. I know this for a fact. After they finally attended to me they shut the lights off 5 minutes early as we were ordering and then over charged us. Awful service. They were more concerned about shutting down early then helping me. Overpriced. Aloof. Minimal. These are the 3...