Domino's Pizza in Secaucus

I called the store to inquire if they will be delivering today 1/29/22. Young lady that answered the phone hung up on me. I assumed the called dropped so I called back and asked again she SAID NO we only have PIZZA ..!!This location and employee has to understand how to simply answer and handle questions. If it was pickup only ok no big deal I will make my way over but for the fact she hung up on my twice is outrageous..!Please avoid this particular location.. they need us not the other way around ..good luck to this store & dominos you lost a customer!

I placed an order for delivery and received someone else's order so I didn't accept it from the delivery guy. It took about 30 min to get through to someone on the phone who was extremely argumentative. He told me if I wanted my order I would have to wait until all the other orders went out and he would make re make my order after he had time so I would have to be patient. He also told me he would not be able to tell me how long that would take because it depended on how many new orders he gets and he's very understaffed . I asked for a refund and he gave me a difficult time saying it would take 3-4 days. That was a $50 order with a $10 tip. So in the end I got no food and will have to wait and see if my refund comes through. Sounds illegal to me.

Would not recommend. You know how sometimes you're just feeling lazy, your favorite pizza shop is already closed, and you're OK with eating sub-mediocre pizza? That's when you order from Domino's. But, if you wanted to order from here, you're better off just becoming more and more famished and waiting to eat until later the same day, or the following day. I placed an order via the app at 8.10pm. Order confirmed and app told me it was finished cookin' and "Karen" was quality-checking my order @ 8.32pm. I called the store at 9.16pm and asked what the status was and some confused woman told me my order was out for delivery. At 9.35pm I checked the app and the app said my order was delivered. I called again at 9.40pm and asked for a refund. The person I spoke to, "Daniel", said he was the manager, and refused to give me a refund. I had four [missed] calls from the delivery driver at 10.41pm. What makes you think I'd want my FOOD delivery 2.5 hours after it was ordered? When it was supposedly out for delivery 1.5 hours ago? The app asked me for feedback, if Alicia's delivery was on time, and if I was satisfied with my order. Yeah, so that's that. I'd leave ZERO stars if I could, but instead, will be leaving this review on every review site I can for this location.