Domino's Pizza in Alameda

Very disappointed with their customer service. I understand that Friday night's are going to be very busy which is the reason why I pre-ordered my food for a 9:15 delivery my food did not arrive until 30 minutes after the time I had pre-ordered it for and that is not the main reason I am upset with the customer service here the reason that I was upset was that I called to see if I could just cancel the order since it was taking too long and lunch breaks are timed the person who picked up the phone tells me that my order has already left the store and that is what upset me the blunt out lie because they had not left the store because as soon as I hung up it still said that it hadn't left the store 2 to 3 minutes pass by it updated that it was out for delivery pinging the car still at the restaurant and still not moving for another two three minutes meaning that the woman who picked up the phone lied Iam a understanding person and I would have totally been like okay it's fine I get it's busy but the fact that she lied to me is what makes it such bad customer service so by the time I did receive my food it was cold overall I wouldn't recommend this place for the simple fact that when you're paying for a service you want to be treated with respect even if it's...

the honey barbecue wings and the alfredo was amazing

Good pizza and totally reliable. We've been using this Domino's Pizza for over a decade. They are SO nice, and offer a straight forward business approach with friendly service if you go in or call for delivery.