Domino's Pizza in Houston

Ordered pizza at 5:15, their tracker said out of oven at 5:29. Pizza was delivered at 6:42. Cold. We Like their pizza, delivery service is the worst in the business

I live close by so this has been my go to pizza place for years. With sons at home we order here quite a bit. I've had bad experiences here in the past. I've been understanding due to everything going on and I haven't even tried to get free pizzas from them. Well last night was too much. Placed an order online at 10 pm. It was in prep for 2.5 hours then at 12:45 they cancelled. I tried calling all night. There was never an answer. Dominos has lost a lifelong customer. They need to close this store or take it over. Something has to be done.

At around 530 I went to pick up my pizza order from Domino's Pizza .( JONES RD)-I ordered about 15 to 20 minutes before arriving.I chose to have curbside delivery but upon my arrival I pressed  the button on my phone to notify them I had arrived. I waited 5 to 7 minutes and no one came out, so I decided to go in,after seeing someone come out. I got to the door and it was locked, I rang the door bell and no one buzzed me in. I pressed the button again and still,  to no avail,  no one came out to bring  me my  order( pizza& wings)-nor opened the door. I stood there by the door w/ the young lady on the phone ( looking at me ) didn't gester or even open the door. After she got off the phone she ( or someone finally opened the door)I walked in , she then walked the side with two other employees... never acknowledged that I came in or asked me if I need help. A guy from the back came out to ask if I need help and what my order was. The young lady then walked back to the front and never apologized for letting me stay outside or ask...