Dunkin' in Pocomoke City

Horrible experience last night at the Pocomoke City, MD Dunkin Donuts. Ordered at the drive thru at 6:30 p.m. The employee/cashier was rude at the speaker when trying to order my donuts and peppermint lattes. She kept saying "wait a minute" as I tried to order two coffees and one dozen donuts. Order was simple and she kept sighing like she was frustrated. When I got Tom the window to pay she didn't even make eye contact and slapped my change back in my hand. I Pulled away and she had given me 8 donuts and not the dozen I ordered, also she had given me bitter plain coffees!!!! No peppermint lattes! Nasty coffee and it even tasted old. Order total was $22.59! awful service! will never be returning to that DD!!!!

Literally some of the rudest people I have dealt with for absolutely no reason. I work at Starbucks so I try to be very polite and accommodating because I know people can be a lot. She answered the call angrily with "can I help you??" Like we were bothering her, and I tried to order the toasted white mocha which she cut me off and said *very* angrily "we don't have that." I asked if she could suggest something similar because we don't usually order at dunkin which she cut me off again to say "no. There's nothing similar". So we chose a random drink quickly because she seemed so pissed at us. I then ordered my drink, just a medium hot americano with vanilla and extra oat milk and received an iced americano with no vanilla and regular oat milk, which in 40° weather was a huge bummer but she was already so mad I didn't dare complain.

Probably one of the cleanest and friendliest Dunkin' Donuts I've ever been in. They made a great pitstop on a long roadtrip.