East of Chicago in South Amherst

Were super busy when we ordered. Had to wait an extra 20 mins but the employees were working so hard to catch up. It would be nice if instead of waiting in the store or outside for your food, if they had you wait in your car so the employees dont have people waiting and watching them while theyre trying to catch up. Taco pizza was fresh and delish, and the cheese pizza was great too.

Two weeks order parmesan wings and they gave Buffalo wings we ate then . So a week later we order Parmesan wing and told them about the mistake last week. They got this order right . So today we ordered again Parmesan wings they got it wrong so we called and they came back with a box . We thought we got Parmesan wings all we got was a box of Parmesan and garlic. Talk about stupidity. We order a lot from them and this is how you treat good customer . I will make you a promise I will nerve ever buy anything from you again . Todays bill was 90 dollars. That they will never see again .

This has got to be the worst experience ever. I was double charged for something that was THEIR fault i.e. bone in wings vs boneless wings because the person that took the order didnt listen. We always order boneless wings because I cannot eat bone in wings. We have had this trouble before but decided to give them another chance. They told me that since the bone in wings were already done, that I HAD to take them. I told them i know what I ordered and I wanted boneless wings. They made the boneless wings but they charged me for both orders of wings. When I called she said it was YOUR mistake and we are not taking off the charge. Do NOT order from East of Chicago South Amherst... they dont listen to orders and when they make the wrong thing they blame you and say you didnt order correctly. I am on Social Security and I need that $15 to get me thru the month. Nice to know East of Chicago doesnt care about their older customers. I will tell everyone I know about their crappy service and about how dang rude that manager and the employees are. I can buy pizza somewhere else even tho I have always been a fan of East of Chicago but no more. They need to send their managers and employees to a customer service training session I have never in my life been treated that way. Im pissed.