Frank's Ristorante & Pizzeria in Richmond

My husband and I go for dinner there couple times a year. If you like pizza this is the right place. But otherwise I would choose different place to eat. And the service is never good.

Really not sure what happened to Frank’s, maybe they changed kitchen staff or owners, but my take out today was not worth the $40 spent at all.I’ve had the fried calamari before, but today was the last time as this is the 2nd time they were like this. On top of there barely being any fried calamari they were under seasoned, soggy, barely battered, drenched in frying oil and served on old lettuce with brown spots. The only good thing about it was the store bought Thai sweet chili sauce. The Marinara also tasted off, more like a tomato sauce made in the same pan as ground beef for spaghetti .The burrata with tomatoes were nothing special, also heavily under seasoned.The Margherita pizza barely had any sauce. Also, it’s crust was quite thick and partially undercooked.I guess we also forgot our last couple of take outs, as other reviewers mentioned and were hoping for the quality that they the used to have that we loved.P.S. The gluten free pizza crust is definitely not made in house, and seem to literally be some poor quality store bought flatbread. Like they put pizza toppings on a pre-made gluten free flatbread, put it through the oven, and shrugged like good enough when greeted by something that Wawa could even do better than.Also don’t order extra cheese as they never seem to actually put extra on it despite charging for it.

Purchased large Margherita pizza. Crust poor quality-particularly taste. Meager toppings. Sauce tasted canned. Fresh mozzarella rubbery. Will not return