Freebirds in Addison

Let me get the negative off my chest first. Yes it's a chain so it does chain things I've come to terms with that part. This place just screams "look at how much fun we are" or rather how hard we're trying to prove how fun we are...look at our tinfoil art, look at our eclectic staff, look at our motorcycle hanging from the ceiling, look at our different colored tortillas that don't taste any different than your standard flour tortilla and much much more.  Now that I've got my overly critical cranky rant over with there are many positives. The tinfoil art...you can't help but to try your own, the eclectic staff...thank god their not in uniform and that they actually seem to like it there and that their not stiff and still provide decent service, the decor...actually the motorcycle is kinda cool and I love that they have a picture of Mr. T on their tea dispenser, The tortillas....seems gimmicky but maybe my tastebuds are dead at least they have different options. The chicken is the star of the meats having both dark and white meat which really causes it to stand out amongst the competitors. The fixings are pretty standard with a few more options which is appealing but can cause burrito overload so choose wisely.  Pricing is on par...

Freebird is a fun casual dining competing with Chipotle and Qdoba. In terms of vibe and feel, Freebird wins. I love the NY loft decor with broken bricks and the Statue of Liberty riding her hog. The tiny tin foil art is hard to notice, but it's everywhere and looks cool. Service is good. The employees fit right in with the atmosphere. I find the food very comparable to Chipotle and Qdoba, but the feel of the place is what lifts them above the crowd.  Freebird does offer a Lite Bowl with only 350 calories.  Select healthy toppings to put on top of spring lettuce mix.  It was really good.

I absolutely love Freebirds but I think this location officially ruined it for me. I absolutely love Freebirds I go there for their steak nachos. I work in the consulting industry and I have been to several in different states. However this is the worst location that I have been to ever!! Its smelled like spoiled rice, the nachos chips were stale, , the meat was chewy, the cheese looked old and was growing a skin. There were no other guest in the facility the day I visited and the staff didn't even greet or make eye contact. The food serving area looked filthy and the little of the back I could see looked even worse. The presentation of the staff was horrible! I think this location officially ruined it for me. I cant seem to shake the smell of the spoiled rice. I will never be returning to eat at another Freebirds again!