IHOP in Alice

Food was delicious and the waitress was awesome

I don’t understand why I must wait too long to get food from here.

My family and I have always gone to this ihop since it opened its doors. Unfortunately, recently the service has not been as good. Service is very slow even though they barely have 2-3 tables, many of the new servers don’t know many things or say they don’t have ye plate or items and they constantly have to “go ask”, and take 5-10 mins each time to ask a question to the cook.But tonight was the last time we’ll be going!They did not want to honor the menu items that the website led by the link they have on their tables said. Mind you, we’ve always bought that same exact plate at this location and every other location we’ve been to and the lady manager/cook came out with what she called “An Alice menu”, that showed the same plate but did not include what the online plate said.After that, the plate I ordered was nothing like the one I ordered a couple of months ago. The amount of food in the Bowl was approximately half less of what the first time I ordered it. And unfortunately, the prices were exactly the same, with less food.The server no longer came to our table to check if everything was fine or see if we needed anything else, my coffee no longer got refilled.After that, they did not want to honor the “Kids eat free” discount, because we had ordered an appetizer from the discounted price list. Not once did the server say if we ordered from there, we will not qualify to get the Kids discount.I don’t know what’s going on at this ihop.I can say for sure it was NOT like that before, the previous cook is no longer there, the previous servers are no longer there, and since, the service has lost its quality. I am truly disappointed that my hometown restaurant lost its charm.