Jamba in Webster

Horrible management- rude employees. I was a frequent customer at this location and will not be going back due to poor service.

The General Manager "A" here is rude as ever. I came in for my free birthday smoothie and gave me a hard time as I was having trouble using their Jamba App. I felt like she was in such a rush to dismiss me. The sad part is that this location has gone down in customer service within the last six months. I wanted to share my experience and let the owner that I and other...

Normally the service is fine so I didn't want to give 1 star but today was a different story.I came in and was greeted immediately I have no idea what she was saying though because she had a mask on and was mumbling. So I said good morning and ordered my drink. Then I also asked for an add in. She said she couldn't hear me and I still couldn't understand her she pulled her mask down a little to speak. The other worker a male wasn't wearing a mask so I don't understand the wearing a mask if you're going to pull it down anyway. I worked through covid at a restaurant and knew I had to speak louder through the mask and annunciate. Anyway she walked away no thank you no anything else. There was a man who was laying in the courtyard outside staring at me from between jamba and bbw. also usually a different man sits outside this establishment and kolache factory asking for food or offering to clean windshields which ive seen numerous times, and they both appeared to be homeless. With the guy in the courtyard staring at me and the employees attitudes being off and just not as friendly as usual , i just felt pretty uncomfortable. The landlord really should be made aware of people outside soliciting. Then after leaving I noticed the smoothie was not blended fully and had chunks throughout it which is the main reason I'm leaving a review. If you're unhappy with a job then leave. Don't halfa** it. Usually I'm not put off this much but the other employees I've experienced are much more pleasant.