Jimmy John's in Houston

I win it in order to send it without onions the girl put onions on it I went back in to remake it she remained a end and put on the oil and vinegar you need a new sandwich maker she was too busy being on her phone Not worth the $10

Normally i love this jimmy johns and there is an awesome guy who works there. Today he was not there, Josse answered and took my order, she was not very friendly and she got frustrated when i asked if she had the address to deliver. Normally the guy takes the order correct. He repeats my order and verifies the address. She left the lettuce and tomato off my Luna sandwich that clearly comes with lettuce and tomato. All i did was ask for cheese and mayo to be added. When i call back Josse told me she didn't know i wanted lettuce and tomato, when i asked for her manager she slammed the phone down and loudly explained her story first then her very polite manager Paula got on the phone and helped fix this rude situation. I still love this jimmy johns but Ms. Josse needs to be retrained. Thank you

I find it ridiculous that Jimmy Johns policy doesn't allow one to switch their avocado spread from one sandwich to another when buying two sandwiches without a 75 cent upcharge. I have frequented this shop many times in the past and will never go to Jimmy John's until they change this illogical nonsensical policy!!