KFC in Houston

I feel compelled to share by experience from today. You see, I have childhood memories of KFC being great. My father would buy KFC nearly every mother's day so my mom wouldn't have to cook dinner. It wasn't the best, but we all enjoyed it. Today was very different. I want to the KFC on Louetta and 249 (for the first time in about 5 years). I downloaded the app and ordered ahead. We arrived, and they told me that my order had already been picked up - but I am me, and I didn't get it. They said they'd re-make it - no problem.   I asked for for our cups. The drink machine looked like a disaster and was in serious need of deep-cleaning. I pushed the ice-dispenser and got 2 ice cubes AND AN ORANGE BALLPOINT PEN  FELL INTO MY CUP. I'm not even joking! I walked to the counter, my stomach in knots, now, as I contemplated germs mixing around all of the ice in the dispenser.  I really wanted to take a picture, but the lady at the counter took it and threw it in the trash before I could. My daughter had black flecks in her cup after dumping her ice out. Every table and seat in the restaurant had crumbs and/or grease on it. We cleaned our own table to eat at. The floors were dirty, and the parking lot matched the inside of the restaurant with trash everywhere.   Besides giving me their "classic" rather than their "spicy" chicken sandwich as I had ordered, and not giving us all the cookies we ordered, the food looked old. My individual mashed potatoes and gravy had old and crusty gravy all around the edges. Word to the wise: pull off the crunchy skin to see what is underneath before you take a bite. The meat was minimal, and somehow I got a bunch of backbone...

Got the small box lunch. White meat with breast and wing. Dry, small pieces.

beware of this place, you need to count your order and how many pieces they place in your order before leaving as they miss count.