KFC in Humble

I hadn't eaten KFC in years.. probably 5+ years and I gotta say you guys won me back. Don't be so stingy with the gravy next time though, I gotta be able to dip that chicken in it

Food is good but the lady in charge there has an attitude like if no other employee can do a better job than her. Other employees could be taking my order and she'll take over like if there unable of doing the job. She's very rude. I even asked an employee and he agreed she's a problem. This place can be a much better experience without this lady.

Today I was grateful for being raised to believe in giving those who wrong me, a 2nd chance . Last week I went to the KFC on Cypress Creek Pkwy, and ordered 12 Hot Wings. I told the female cashier that was taking my order (in the lobby) that I wanted fresh food {because I've had stomach surgery, and it hurts my stomach to try to process old/cold food}. She assured me it was fresh BUT it wasn't ! Half was semi fresh the other half was a whole nother earlier shift old ! ! ! I was livid ,I had just finished working a 12 hour shift at the hospital. And I drove another 15 minutes out of my way for the product . Against my better judgment I went there again today. And well the 2nd time was a charm. . . . Today a pretty, soft spoken young lady named "JAI" listened to my concerns about buying old product. She then assured me it would be fresh as I asked. And she delivered ! After taking my order at the counter Jai put on food handler's glove,went to the prep line area. And she personally cooked my food fresh herself ! Her AWESOME customer service was very refreshing, considering my prior experience. I hope her...