King's Row Drive In in Selah

Great service every time. Fast service and clean inside sitting area. Always great food.

I have come to King's Row Drive In recently, once on Friday the 26th of June 2020 and once on Monday the 29th of June 2020. For my first visit I decided to come as part of a driving adventure to the Selah Cliffs Natural Area Preserve. Typically I pack lunches for driving adventures, but this time I decided to try something different and come here. I looked at the menu in advance of coming and decided on what I wanted to order before arriving. I arrived at about 12:20 p.m. on Friday and there were about 5 vehicles in one drive-thru lane and 6 vehicles in the second drive-thru lane. The parking lot was full and there were people waiting by the walk-up window. I chose to go through the second drive-thru lane (the one further from the main building). The day was hot, in the 90s, but also windy so I rolled my windows down and turned my engine off while I waited to help keep the car cool. The waiter was soon to take my order and I ordered the King's Row Special Burger with cheese, fries, and a Diet Pepsi. Gradually the people ahead of me got their orders and would drive away, then I would move forward until I got my order. I waited around 40 minutes for my food from arrival to getting the order. Then I...

I grew up and have been eating at Kings Row literally my whole life and at this point I will legitimately NEVER eat here again. I called in an order and said it would take 20 minutes. I arrived at 22 minutes from the time I had called it in. It was busy but not that busy by any stretch. There was 6-7 employees in there. I then waited and asked and at one point the kid said it was 5 more minutes. 12 minutes later, a car that has arrived in the drive thru was brought out their food! I then was PISSED and demanded my money back and a manager. He came over, no apology or anything and I told him that that car got their food prior to me, (I know what they ordered as I was outside and heard what they ordered) so I know it was just a little order that could have gone before mine. The manger said they had a call in order too. So he lied. He gr...