Marble Slab Creamery in Houston

Today I visited the Marble slab on Holcombe and Buffalo Speedway and received the absolute worst customer service I’ve ever had at Marble. When I walked into the establishment there were 3 employees inside. Not one of them even cared to speak or welcome myself nor the guest that came in behind me, although they all turned and looked at us, knowing that we were there. After standing waiting for assistance for about a minute, I asked if anyone cared to assist us. One guy looked as if I’d interrupted his favorite TV show and said “I’m doing doordash”. The other young man, that was seemingly too inter...

The worst ice cream place you can visit.. very unhelpful and slow I would not give rhem any business. I would rather drive 5 miles to another marble slab than eat here

I came here because all my friends said the ice cream was really good, but in the end, I was sadly disappointed. I tried a bunch of different flavors, my favorites of which were the coconut and amaretto. When I finally said I was ready to place my order the woman behind the counter just looked at me and then her coworker and exited that area of the restaurant through some door to the back so that her coworker had to take care of me. When I gave him my order, he ended up putting the wrong mix-ins in, and when I told him I had asked for almonds instead of Oreos, he insisted that I was wrong and got very frustrated. He then muttered about me under his breath as he went to re-make my order. He proceeded to very rudely ask what my ingredients were with an annoyed tone. As some of the other reviewers have experienced, my ice cream was always in a runny state, and the price was not super cheap (although I found this to be more or less expected since they offered unlimited toppings). Overall, the taste of the ice cream at Marble Slab Creamery was very good, but it can't outshine the awful service I had, so I don't expect to be coming back here.