McDonald's in Ames
129 S Duff Ave, 50011 - Get directionsMenu McDonald's
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Opening Time
Sunday - 5AM-12AMMonday - 5AM-12AM
Tuesday - 5AM-12AM
Wednesday - 5AM-12AM
Thursday - 5AM-12AM
Friday - 5AM-1AM
Saturday - 5AM-1AM
Services
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Outdoor seating
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Wheelchair accessible
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Delivery
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Сredit cards accepted
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Takeaway
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Gina Castillo
Asked for full fries...this is what I got! Cold and no salt to boot
Ryder Neys
As someone who's worked at this location, I can speak from first-hand experience when I say the place has bad management. I'm only commenting publicly now because I got a quarter pounder that wasn't cooked all the way through. They need to replace the current manager or these things will most likely continue to happen.
Cindy Livengood
Three months ago I gave this place 4 stars. It was good, but not the best McDonald's I'd ever been. I am downgrading it because recently the service and quality have fallen off the cliff. Food is not served hot, order parts are missing or improperly prepared. It's not just us, but other people we see having to park their cars and go inside because the order was wrong. Two days ago they left out a large order of fries in the drive through. I called the number but no answer, went to voicemail. I left a message but no return call. Today we went and this time used a curbside pickup and while we waited, the guy next to us had to get out and go inside because his order was wrong. This is no small thing because for the 10 minutes this took to correct the one problem, the rest of his meal was getting cold. We told the server about our no fries two days ago and that no return call was recieved. She said she would bring the fries now but never did return with them. We are still out $2.99 plus tax. These problems are increasing, not getting better.