Miller's Ale House in Alpharetta

Food used to be a lot better but decent spot if you don't know where else to go.

Decent food, good menu and good service.Tonight was our second visit separated by a few years. We met our builder and had burgers while reviewing house plans.Service was very good and what I especially liked was that our server left us alone when we got down to the business of the meeting. It wasn’t overly busy so we weren’t keeping her table blocked so it worked out very well.We all had burgers and fries and I didn’t see much left on any plate so I’m going with very good for what we had. The surprise of the meal were the fried jalapeños - very tasty and surprisingly addictive.

Miller's Ale House is no longer a choice restaurant to dine at. The customer service is not special. It felt as if everyone was working for a paycheck and customer hospitality was not in them. Possibly the wait staff were new, but they were not warm and happy to seat you or serve you. The cook burnt our daughter chicken, and they tried to cover the chicken with cheese and flip the burnt part to the bottom. Sadly, their portions are smaller, but their prices are higher. They would not do a sauce split for my husband even though he wanted to buy 12 wings. (6 wing in one sauce and 6 in another sauce) In the past, they would do this to please the customers and make the experience to the customers satisfaction. Now it's their way or the highway; you can only split the sauce on your wings if you buy a 24 count. They were slow bringing our daughter's intial platter, and it was burnt when it was finally brought to the table as I said previously. It took forever to get the meal cooked again. So, the entire family did not get to eat together. The server did not give us utensils or small plates when they served our appetizers. When we asked the server for utensils, they said they had no dine in utensils because the silverware was in the dish washer. So, the fix was to give us plastic to go utensils though we were dining in. Finally, they never offered anything to compensate for our wacky weird dining experience. We had to tell them how we would like to be compensated. We recommended that they give us a dessert at no charge since the server was aware that our children wanted a dessert earlier. They agreed to...