Mr. Sushi in Arlington

Rude and unprofessional customer service

I ordered in person at Mr. Sushi because their online functionality was incredibly difficult to use (forces you to create an account then confirm password etc. in email but it does not carry back - as opposed to being able to order as a guest or without creating an account). While a poor customer experience and a poor business model, I was further disappointed when I entered the establishment and was treated like it was an inconvenience for them. They stared blankly at me when I said hello and explained I'd like to order as the online service didn't work. They said nothing, asked no questions to help, then instead "yeah what do you want". Uncomfortable, I quietly said what I was hoping for then was told to wait outside. After all of this, they couldn't be bothered to bring it out when it was ready and instead dropped it on the table without even looking my way. Waited a while to try this place and was excited to find a local sushi joint, but will not be back based on this customer service. Food was fine - miso soup had barely any seaweed or tofu, but sushi had big pieces of fish. Hope they can adapt the way they greet and t...

Good sushi place we got delivered via GrubHub. Overall the quality was very good as were the portions - we got a sushi for 2 platter. Value was in line with other places in the area and delivery was pretty quick.