New Szechuan Express in Alexandria

New management = steep drop in quality and service.I'm not usually one to complain, however....For 20 years this was the only place where we would order chinese delivery and we would always be very happy with it and the service and quick delivery. Whenever we tried someplace else we were disappointed compared to New Szechaun Express. You can see my review from 6 years ago.BUT, they are now under new management. We've ordered twice in the past month or so and both times not only has the order been incorrect, the food quality was dramatically worse. The shrimp was meally like it had been frozen, thawed, then refrozen (maybe more than once) and then cooked. That was true for both meals containing shrimp. The crabmeat was fake cheap simulated crab. The beef was full of gristle, the veggies were limp, the egg drop soup had zero flavor and the noodles were prepackaged stale rubbery chow mein noodles. When I called to say they had not delivered the egg rolls we had ordered and paid for, the lady proceeded to argue that we had not been charged for them. I added up the order amount, added sales tax and it came out to exactly what we had paid including the undelivered egg rolls. I told the lady on the phone but she still continued to argue the point. The previous owners would have had the egg rolls to our door in 10 minutes, but that rarely happened anyway because our orders were nearly always correct... maybe 2 screw-ups over 20 years.Further, they stopped taking Amex and no more coupons.We thought the bad quality of the first order under new management was a fluke, but this second order, plus the...

The restaurant is under new management based upon the menu I received with my order. I would definitely reorder from them again. I did an online order for delivery and it was done just as I requested. I was very satisfied with everything I ordered. The quality of the food and portion size were all excellent. I am very hard to please when it comes to Chinese food. I like my food to be very spicy and more on the healthy side...not full of added sugar and or swimming in oil.  They met my expectations and will definitely go back.

About a 4-4.5: New Szechuan Express is a small carry-out/delivery Chinese eatery, located off of Edsall.  Finding this place is a little tricky, as when you enter the 7-Eleven plaza, you have to go around the back; it isn't the first left (past the Afghan Market), but it's the second left - I didn't even know there were businesses back here!   New Szechuan Express seems to have been around for a good number of years and offers various appetizers, soups, chicken/beef/pork/seafood/vegetable dishes, chow mein, fried rice, lo mein dishes, egg foo young, as well as lunch combinations.   The hubs and I came here for an earlier dinner, and we ordered the following: an order of Egg Rolls (they're filled with ground beef and lots of shredded cabbage, these were huge in size and super crispy); a cup of Hot and Sour Soup (the hubs enjoyed this a lot and said it was really tasty); Chicken Fried Rice (with strips of white chicken meat, great with a sprinkle of soy sauce); Chicken Lo Mein (this was super delicious and my favorite - no need for any soy sauce; this had a delicious wok-fried taste, and the noodles were great); Crispy Beef Szechuan Proper (shredded beef sauteed with carrots and celery, this was our least favorite as it just was not tasty; it had more of a burnt taste to it, and it wasn't savory or sweet); and, General Tso's Chicken (large juicy and tender chunks of deep-fried chicken, dressed generously in a r...