Ngon Noodle House Restaurant in Antioch

Be forewarned.....the owner treat customers poorly and doesn't care! I was craving Vietnamese food so I ordered the #71, Garlic Noodle w/ Lemongrass Beef. Their CURRENT menu price (on their own website) online shows that the price is $9.75 but ended up getting charged $13.50 (+ tax = nearly $15!). After placing the order over the phone, I sent my daughter in with my credit card to pick up the food. She didn't know that there was a price discrepancy and it didn't come up as an issue for discussion since I've already viewed their menu online. Not only is this a problem, then they only filled their boxes half full! I was so disappointed to say the least when I got home to eat this. Noodles do not cost that much money, not to mention that the beef cut was tough and dried. I'd called and called yet they don't pick up (how do you do business?!). Then after several attempts, I went back into the restaurant to ask for the Manager/Owner. The waiter said that he was not here. He blatantly told me that the Owner dodges people and stays away from the restaurant. He's well aware that the price is different than what's on their online menu....

Be forewarned.....the owner treat customers poorly and doesn't care! I was craving Vietnamese food so I ordered the #71, Garlic Noodle w/ Lemongrass Beef. Their CURRENT menu price (on their own website) online shows that the price is $9.75 but ended up getting charged $13.50 (+ tax = nearly $15!). After placing the order over the phone, I sent my daughter in with my credit card to pick up the food. She didn't know that there was a price discrepancy and it didn't come up as an issue for discussion since I've already viewed their menu online. Not only is this a problem, then they only filled their boxes half full! I was so disappointed to say the least when I got home to eat this. Noodles do not cost that much money, not to mention that the beef cut was tough and dried. I'd called and called yet they don't pick up (how do you do business?!). Then after several attempts, I went back into the restaurant to ask for the Manager/Owner. The waiter said that he was not here. He blatantly told me that the Owner dodges people and stays away from the restaurant. He's well aware that the price is different than what's on their online menu. Apparently, he knows about this. He also only fills the portions HALF full because he claims that food prices are going up. Well, you can't charge people more money (and not update your prices online) AND reduce the portions of food that people pay! I told him that I will NEVER come back. The waiter even suggested that I put a 1 star review on Yelp and Google, which is exactly what I will do.

Soup is delicious but all the meats I ordered needs to be more tender... take more time to boil the meats please... thank you