Paleteria La Reina de Michoacan in Albuquerque

This place was a huge let down and did not live up to its high Yelp rating.  Maybe it was an off night. I am not sure, however, I don't think I would ever visit this establishment again.  Let me just say that I ordered ice cream and it was fine. Not great, simply fine. Nothing to write home about. My friend ordered paleta and papas locas, reportedly these were both great. But it takes more than fine and great food to be remarkable. I look for customer service, value and during these times - safety.   As for customer service - it was terrible. I felt incredibly rushed and my questions to clarify items (the 2 questions I asked) were answered rather short and without eye contact.  As for value, I ordered a small cake cone with one scoop of ice cream. It was the most pitiful looking ice cream and I was charged $4. When I clarified with the server to confirm the price, she looked confused, said something to someone else, then just looked back at me confused. Communicating and ordering should...

We found this place after walking the Nature Center. We got some ice cream cones:vanilla, chocolate and coconut. The service was fast and friendly and the ice cream is delicious! The kids love it!

Always nice service, fresh food and delicious options. Many ice cream flavors,  chocolate covered bananas and other stuff, popsicles, chips from Mexico and lots more.