Panda Express in Albany

Online order was processed incorrectly. Unfortunately it's expected at most fast food places anymore. Generally no issues. Forgot all the sauce and half the sides were wrong. Wish they cared about being correct as much as they enjoy calling out patrons for masking.

Food was delicious and awesome.Good place to eat in Albany Oregon

DO NOT use this place if you need catering for an event or business. I had back to back terrible experiences with this Panda Express. I have used them multiple times to cater for my employees. I would always call at 11am and have it done by noon. Then a few months back I called at 11am and they said to order online. I order and it says it will be done at 1pm. I call them and say I need it by noon. The employee rudely said it would be done at 1pm and she couldn't do anything about it even though it has always been only a hour to get my catered food before. I show up at noon to get a refund and my food was ready! What happened to 1pm? Now a few months later and I order online to cater for my business at 10:46am. It gives me the same 1pm ready time even though I put in the comments to have it by noon. So I call and ask if they can have it ready by noon and the girl said they would try. Not trying to waste my time, I show up past noon at 12:30pm. I ask the cashier if my order was ready and she tells me they are still working on it, so I ask if it had even been started yet (it had been a hour and 45 mins since I placed my order) and she goes up to the cook with my ticket and he throws his hands up in the air and then she comes back and said it hadn't even been started! I leave and finally get a call at 1:10pm that my order was ready. Please tell me why it takes 2 and a half hours to make 3 party entrees and 3 party sides when I placed my order at 10:46am to try and beat the lunch rush. They didn't offer me a refund or have any sort of answer. I've spent a lot of money getting catering here but I will say I...