Panera Bread in Southern Pines

This is the third, and last, time I will order from here. I picked up my order and the bag felt light. I glanced in and noticed right away there was no bread bowl for my Mac n cheese, which was what I ordered. No, problem they said, and handed me a bread bowl. Get home and find that my pick two only has a sandwich and no soup. Had I not gotten my bread bowl, nothing in my order would have been correct. I understand being busy, but leaving half the order out is flat out carelessness. I ordered half a Mediterranean veggie sandwich and a cup of v...

I have always really loved Panera, but the last couple of years they have raised their prices and almost every table seems to be full or dirty when we go. I know it’s a nice atmosphere to hang out but it’s super frustrating when you have every booth in the restaurant occupied with only 1-2 people and a bunch of 2 seater tables empty. I also feel like Panera is another place that has been hit extra hard by COVID so they, like everyone else, are understaffed and so the majority of their tables are dirty. I know it’s not a sit down restaurant, but I do expect more than a McDonald’s level of cleanliness. As a non-coffee/tea drinker it would be really great if Panera would start carrying more diet soft drinks. The last two times I had a salad at this location there were more than 2 or 3 pieces that were yucky (which is a lot for a small salad). For the most part though their food is still pretty good. Overall, even though I love their food, for the price, cleanlines...

This was my first job, and my experience was phenomenal! Great managers and coworkers! I will suggest to everyone looking for a job to work at Panera Bread in this specific location. The only reason I left was because I was moving. If I wasn't, I would have remained here for years to come. This place certainly made me feel welcome and loved. Thank you all for your kindness and warmth ♡