Papa John's Pizza in Springfield

The pizza is great just please remember to Seal the orders ‍♀️

Meh.The service was quick, and friendly… but the food was merely average, or below. (Which isn’t saying much.) Not any worse than I expected for a chain pizzeria. I had a pepperoni “shaq” pizza and an order of “well-done” Buffalo wings.The flavor wasn’t bad… but the texture was horrible. While the wings were nice and browned, from having been run through the oven twice (I appreciated the effort)… never-the-less… they were soggy. The pizza was doughy, and the dough was undercooked. Again, the flavor wasn’t bad, but the texture ruined it, for me.My first time trying Papa John’s, and my suspicions have been confirmed. It was a waste of my money. I ate one slice and two wings. The rest… right into the trash can.I won’t be back.

Bought 2 extra large 08/23/17 2:00pm.I've bought Papa John Springfield VA pizza since they opened store. Before I use to always go to Burke VA store; in 30 years never once had a complaint about Burke store.Back to Springfield store, when they first opened, they under-cooked their pizzas. So, I now ask them to cook pizza a minute longer. John, the manager, made my 2 extra large pizzas on 08/23/17; the toppings ENDED about 2 inches from the edge on both pizzas and one pizza had almost all the pizza sauce [for an extra large] in the center and none near the edges. For that pizza, the "dough" in the center, under all that pizza sauce, was UNCOOKED (and I had them add an minute extra to the cooking time to both pizzas, like always). Repeat, the dough in the center was "UNCOOKED," not under cooked! In 30 years of buying and eating Papa John's pizza, that one pizza was by far the worst; I only eat Papa John pizza when it's made properly and cooked properly."Strongly recommend" that John, the manager, NOT make any more pizzas because he doesn't know how to make a Papa John pizza.The Papa John banner "BETTER INGREDIENTS" is worthless and meaningless if the employee doesn't know how to make a pizza and the employee doesn't know how to cook a pizza. Later that day I called John, the manager, and nicely let him know how poorly he made pizzas. He was apologetic and offered free pizza; I did not accept anything from John, the manager.I will now always be making the longer trip to the Burke VA Papa John store, and unfortunately...