Papa John's Pizza in Richmond

I just had a very horrible experience with the assistant manager who goes by the name "T". I ordered a pepperoni stuffed crust pizza and also a thin crust cheese pizza. The thin crust was for my 2 memebwrs of my family and the stuffed crust was for myself and another member of my family. We do not like thin crust pizza.  Pictured below is the stuffed crust pizza which is supposed to be made out of their regular crust. This pizza showing is made wi...

The worst customer service I have ever experienced. I will not be back.

Virus 2020 post! I've never been to this location before and I won't come back. I ordered online and walked down to the restaurant from my hotel. I was greeted with what seemed to be a permanently installed pizza "window." It was like a gas station in the shady part of anytown USA. You have to press a button to get their attention (which is just spreading the virus if everyone touches it after a carrier does) and in their defense a person came up quickly. However, I was greeted with a one word question, "NAME?" I said "Online carry out for Mike." This was followed by an aggressive "LAST NAME?!" I supplied it and was told my price in a very argumentative tone. I paid and was chucked some change through the window. When he was at the register (where we could converse through the microphone system) I asked a simple question about whether the window was installed for security or for the current crisis. All I got from that question was an eye roll and then he came back up and threw my pizza through the slot. I checked the pizza to make sure it was correct (which it was) and went back to the hotel. I get that there is an ongoing pandemic, however, saying hello to your customers is not THAT difficult a task. Hopefully they were just overwhelmed by cust...