Papa John's Pizza in Mechanicsville
7111 Mechanicsville Tpke, 23111, 23075 - Get directionsMenu Papa John's Pizza
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Opening Time
Sunday - 10:30AM-11PMMonday - 10:30AM-11PM
Tuesday - 10:30AM-11PM
Wednesday - 10:30AM-11PM
Thursday - 10:30AM-11PM
Friday - 10:30AM-1AM
Saturday - 10:30AM-1AM
Services
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Delivery
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Takeaway
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Booking
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Thomas Preston Bradley
About a week ago I ordered two stuffed crust pizzas, I live about 20 mins away so I picked up the pizzas and went home just to find out they were not stuffed crust. I called the restaurant and they told me next time I was in the area to just call and order and they would replace both pizzas for free for the inconvenience which is perfectly fine. So two days ago I called them to tell them my name and place my order for the two pizzas and the manager decided to argue with me and tell me that she knew nothing about it. When I said i was going to call the district manager she suddenly found a note and said she would replace one pizza but not both. What kind of terrible customer service is that that you argue with someone over one extra pizza when they were the ones that screwed up in the first place! I definitely never have a bad experience like that at @pizzahut and if they ever mess something up they fix it without arguing with the customer. The customer service number was no help either. They just said the upper management would call me within 48 hours but still no call. Again what terrible customer service!
William Suttles
Screwed up my on line order and sent on a wild goose chase saying was at another store on the same road. I had to Eder at higher price. What gives this is poor business. A disguinled customer
Renee Rowe
on hold for over 30 minutes