Papa Johns Pizza in Katy
455 Katy Fort Bend Rd Ste 400, 77494 - Get directionsMenu Papa Johns Pizza
How to get to Papa Johns Pizza
Opening Time
Sunday - 10:30AM-11PMMonday - 10:30AM-11PM
Tuesday - 10:30AM-11PM
Wednesday - 10:30AM-11PM
Thursday - 10:30AM-11PM
Friday - 10:30AM-11PM
Saturday - 10:30AM-11PM
Price range per person up to $10
Services
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Wheelchair accessible
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Delivery
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Сredit cards accepted
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Takeaway
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TV
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Jen Chile
The order was correct but that’s about the only positive thing about my experience. I placed my order at 4:21 for delivery at 5:45. My order still had not arrived at 6:00 so I called the restaurant. The girl on the phone assured me that they were short on drivers but my order was ready when someone returned. My pizza arrived at 6:25, nearly 45 minutes after I had requested. But I noticed a different address on them. These weren’t my pizzas. I went outside and called the driver back. He took the pizzas and left. I called the restaurant where, after 6 minutes on hold, they assured me that my pizzas were still there and would be delivered when the driver returned. It was a 9 minute drive to the store. Yet my pizzas arrived 40 minutes after he left my house, at 7:05. If you’re taking notes, this is 1 hour and 20 minutes later than I had requested. My pizzas were warm-ish but you could tell they’d been sitting out for quite a while. They sent an extra Diet Pepsi I guess to make up for it? The only one who actually seemed to care was the delivery driver who was very polite and apologetic.The lack of a tracker in the app and this terrible experience, when this is already pricier than others solidifies that I’m better off with another pizza franchise in the future.
Paul Kain
Pizza was terrible. There was a bout 5 pepperoni slices on the entire pizza and it was just way to greasy.
Sarah Santiago
Long story short, worst service I have ever experienced from this location. Placed and order online, said they never got it, so made order on phone. Charged twice for 2 cold pizzas and one made incorrectly.