Pittsburgh Inn in Erie

I am not a person who makes a habit of complaining, especially about restaurants and the service industry. I have worked retail and customer service for most of my life and I understand how things work “on the other side”. However, this is infuriating enough that I feel like the owners of this establishment need to hear about it so that they can do better in the future.My husband and I stopped here for dinner on December 10, 2021. I have had multiple excellent experiences in the past, and was eager to share this place with him because he’s not from Erie and loves a good “mom & pop” place.Unfortunately, and surprisingly, the service was extraordinarily slow AND our meals were terrible. I can forgive one or the other, and attribute it to lack of staff or simply an off night.But, no - there were tons of staff milling about the place, seemingly only one person doing the legwork, and that person was not our server. Our initial server refilled our drinks once (incorrectly, I might add), we had the food delivered to our table by another person, and yet another person gave us the bill.When she asked how the food was, we were honest. Husband’s chicken was dry, overcooked, and the portion size (as well as his sides) were tiny! My steak sandwich had more bread than ingredients (very skimpy), and the jus tasted like someone had made a broth earlier in the week and just kept adding water to it. Zero flavor. I choked half of it down simply because I was starving. The sweet potato fries were amazing though - it’s hard to mess up simple fried food, so I was thankful for that!The serve...

Very good food at reasonable prices not the fanciest place but nice

Well once again they never let me down at this restaurant. Ordered prime rib blackened once again. Got it plain once again. Whose at fault here. Person taking the order by phone?Kitchen staff cooking the food? Owner? Or all? Doesnt matter because this was the last straw for me. Should you choose to go here beware of the poor service.Update 12-3-21 It is with great regret that once again my takeout order was missing 2 items. This will be my last time at this venue. The kitchen staff should be fired.