Popeyes Louisiana Kitchen in Houston

i love this location always have fresh product and friendly employee

Placed an online pick up order for my employees lunch and it let me get everything I needed. Got a confirmation email saying it will be ready for pick up at 11:58am right before my employees go on lunch. I get there wait in line and when I get up to the register I let them know I'm there to pick up an online order. Asked for my name and they found it. So next thing you know it wasn't even ready even after it showed ready time 11:58am. On top of that they ran out of sides. All they had was fries. Smh. I settled for fries since I had hungry employees waiting on the food. This isn't the first time it has happened to me but I gave it another try and still the same outcome. Waited pretty much half an hr till it was ready. Probably won't order again from here. It is what is. Just my experience.

The first time I visited the Popeyes Louisiana Kitchen at 8120 N Sam Houston Pkwy W (Beltway & N. Gessner) was back in the fall at the height of their chicken sandwich craze.  I walked into an empty restaurant (and drive through) on a Friday evening about 30 minutes before the dining room closed for the night.  Since they were out of the chicken sandwiches, I ordered a 3-piece chicken dinner Togo.  For it being considered fast food, it took a while for my order to come out.  My next visit was the drive through on a Friday night around 9:15. There was 1 car in front of me and an empty parking lot.  After I paid for my spicy chicken sandwich at the window, I was told that the sandwich would take about 5 minutes and asked to pull into a parking spot.  After 15 minutes, I followed the lead of the car in front of me, got out of my car & waited inside for another 5 minutes until I finally got my order.  I guess if I had ordered ahead of time online, this probably would not had been an issue, BUT a promise of 5 minutes ended up being 20...