Portabella Ristorante in Richmond
2627 New Market Rd, 23231 - Get directionsMenu Portabella Ristorante
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Opening Time
Sunday - 11AM-10PMMonday - 11AM-10PM
Tuesday - 11AM-10PM
Wednesday - 11AM-10PM
Thursday - 11AM-10PM
Friday - 10AM-11PM
Saturday - 10AM-11PM
Price range per person $10 - $25
Services
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Wheelchair accessible
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Delivery
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Сredit cards accepted
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Takeaway
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Parking
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Booking
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Bettyann Watson
I ordered ravioli for take out... my husband's exact words... "That was terrible,". We will no longer visit this establishment.
J L
Hard pass. I waited to make a second visit to confirm that this restaurant is now a hard NO. Twice, I've experienced poor customer service. This most recent visit had me return to the store because of undercooked food. I understand that this can happen, but to be asked to bring it back so they can cook it (the returned item) again was disappointing. When I made the extra trip back to the restaurant to exchange my picked-over food for new ones, the staff kept looking at me (no mask/inadequate coverage) and one appeared to be eating where the prepared food is held. After she finished eating, she finally brought my food to me and opened it after goodness-knows-what happened behind the boxes. She asked if I wanted to check it, which was impractical because that meant that I would have to tear it open right there vs. feeding my family a whole item. After many years of visiting and supporting this business, dealing with the extra charges, and diminishing food quality, I'm done. Bypass this restaurant, it was amazing years ago, but this is just sub-par at best now.
Tony Frost
Great foodFriendly staffClean environment