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Quality Inn & Suites Quantico in Aquia Harbour

28 Greenspring Dr, 22554 - Get directions
3 Reviews7.8

Menu Quality Inn & Suites Quantico

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+1 540-318-7242

28 Greenspring Dr, 22554
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Price range per person $10 - $25

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Related to Quality Inn & Suites Quantico

7.8 Based on 3 reviews
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10.0/10 Rating average Published 2 years ago | Google

Excellent value for the money. Comfortable beds. Warm Breakfast available.nice staff

10.0/10 Rating average Published 2 years ago | Google

Staff was very nice, clean hotel, Free Breakfast!!

2.0/10 Rating average Published 2 years ago | Google

WARNING!!! I advised the staff and management the day of my reservation that I had tested positive for COVID.I offer to provide a copy of my received results that same day. All I was told was that wasn’t necessary. I had 24 hrs to cancel my reservation. My windows time had passed.When asked if I still kept my reservation what would be the protocol, the receptionist stated we don’t have one.Although I understand under normal circumstances, the 24hr cancellation policy would be applicable. I was contagious, and the CDC required me to stay home. I contacted the hotel within 1 hr after my results, hours before the scheduled check-in time.I find it very discouraging that this location encourages guests to come into the hotel, although they have tested positive. I was not turned away to stay at this hotel. I was just given the option of either keeping my reservation and potentially spreading this disease to other guests, staff or being out what I paid for the room. I am extremely surprised that during a global pandemic, Quality Inn would penalize their customers and would not reimburse them for a stay that never happened.I did not want to spread this disease, so I did cancel. I am out of the money I paid. I contacted management I have not received a response. It’s been over a week.I understand the hotel doesn’t have control over a guest that shows up with COVID and does not advise them and them potentially spreading it. Having a guest inform them ahead of time and then not encouraging them to cancel or to quarantine or follow any extra measures is very concerning.