Sonic Drive-In in Oak Ridge

The delivery drivers (for almost all restaurants) are independent contractors and not paid any wages. We use our own cars (wear & tear) with extra insurance, pay more taxes, need way more data and buy our own gas to get the food and other items to you. The app crashes, the restaurants may be busy (wait time $0) and we cannot check your bag or go over every item every time. We can't really check up on how the restaurant workers are doing their job. I also purchased many varying sizes of thermal bags ($$) to keep your food and hot and or cold. Please don't rate your driver based on missing or cold food. By the way the tip is more like a bid. It's a luxury service and if you can't afford don't bother. If you tip very little no driver will take it and it will get cold. We can't afford to take offers that are low. Mostly new drivers will, for a while, but soon learn they are losing money. Anything under 5 stars is very bad and has consequences for the driver. (Pay and job security) it's fun work part time, but pretty grueling full time.Delivery drivers have one of the most dangerous jobs in the US.

Went through drive-through and had a employee tell me they had Covid and they could barely talk to me because they couldn’t catch their breath they need to be shut down

Sonic Drive-In in Oak Ridge Tennessee is an absolute disappointment. I have tried to give them a couple of chances over the last few weeks and every time they fail miserably. From the food being cold when you were the only one in line, from the orders being messed up, and for paying almost a dollar for cheese that you never got. And if the food wasn't bad enough, in my experience is so far the customer service is severely lacking. From carhops and servers that are young kids that have absolutely no respect for a customer to a manager who is old enough to definitely know how to treat people properly but just decides not to do so. I would never return it is Sonic again