Sonic Drive-In in Sugar Land

I went to this sonic for a cherry limeade and a cup of ice and I thought ordering off the app would make everything easier…well I couldn’t be any wronger lol. It took 20 minutes to make a drink and a cup of ice and the place wasn’t busy maybe they were just low on staff but, 20 minutes really.

Delicious slushy and Oreo blast was the best.

I've given this Sonic location a couple of chances and have been disappointed both times. Now look, I don't expect a fast-food chain to necessarily have their A-Team working on Sunday at 4:40pm, but I've been to my share of Sonic Drive-Ins, and what I've come to expect from my hundreds of Sonic experiences is the standard to which I hold them.This Sonic location is either understaffed or undertrained. They are always very slow at getting a line of cars through their Drive-Thru. Today I ordered a chili-cheese coney. When I finally got my food, I looked in the bag and noticed exactly zero napkins. Tell me, who in this universe doesn't need a dozen napkins when eating a chili-cheese coney?! I asked for napkins, she gave me two napkins, and then she asked "is that enough?" Obviously two napkins are not enough, and while I appreciate her asking, my social energy was already depleted from having asked for napkins, so I just said "yes." Then after leaving, I pulled out the contents of the bag only to find that the plastic fork that comes with every coney at Sonic was INSIDE THE CONEY WRAPPER. So the plastic bag holding the fork had chili and cheese all over it. What a genius idea, putting ones utensils directly on the food to ensure maximum mess and need of napkins -- not to mention the gross-factor.Sonic holds a special place in my heart. I hope we can all find a way forward that will ensure continued business and a better experience for all. Come on, Sonic. Please do better.