Steak 'n Shake in Knoxville
University of Tennessee, 1502 Cumberland Ave, 37916 - Get directionsMenu Steak 'n Shake
How to get to Steak 'n Shake
Address
+1 865-974-4111University of Tennessee, 1502 Cumberland Ave, 37916
Get directions
Opening Time
Sunday - 7AM-11PMMonday - 7AM-11PM
Tuesday - 7AM-11PM
Wednesday - 7AM-11PM
Thursday - 7AM-11PM
Friday - 7AM-11PM
Saturday - 7AM-11PM
Services
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Wheelchair accessible
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Сredit cards accepted
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No delivery
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Takeaway
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Trip
Aaron McKinney
Certain staff members are rude to customers, and we waited roughly 10 minutes for a single, ordinary shake when there was nobody else in line. Our food was served barely above room temperature and the staff could be heard cursing in front of customers. While this is only from my last visit, previous visits have been below acceptable and this was the final straw for leaving a harsh review.
Ave's Favs
They have rang up the food orders wrong to make it cost dining dollars rather than meal swipe equivalency. The food is never warm, and it takes forever for a shake. When asking for a condiment or drink cup they all look at you, knowing you're at the desk for something but it takes a while for service. I have given the place a few chances but it is safe to say that with no change I won't come back.
Paula Morrow
Food was awful fries were cold n our order was all wrong. Never eat there again