Steak 'n Shake in Arlington

This is only take out and no allowed dinning in.

We were there on a really busy night. The employees were working so hard. I appreciated their attitudes and work ethic. Their managers should be proud!

Oh Steak 'n Shake - what happened to you? This location had been closed for a long time. I used to go frequently. Last night I decided to stop by for a Frisco melt and milkshake. I ordered at the drive through and there was only one car in front of me. The wait between ordering and getting the food was TWENTY MINUTES! The car in front of me waited at the window the whole 20 minutes. That's a ridiculously long time for a drive through when it wasn't even busy. By the time I got my food home (5 min drive) it was already cold. I wonder how long it sat in the restaurant before I got it. The Frisco melt, my go-to burger, was awful. It used to be cut in half and this was served whole. The burger was smashed and crispy around the edges. So odd. The sauce was completely different than it used to be and was a bright neon orange. It wasn't good at all. The tiny fries were just ok. Not crispy like I'm used to with this restaurant. The shake may have actually been the worst part. Instead of being thick and creamy like in the past, it was runny with tiny bits of ice. It definitely was made from a mix and NOT real ice cream. I can confirm because I'm lactose intolerant and suffered no effects from this shake. They used to pride themselves on their "hand-scooped" shakes. But it seems they've switched to a mix. To summarize: Steak - bad Shake - bad Will I go back? Nope. It's so sad to see such a fun little diner go downhill in such a big way. There are a ton of 1 star reviews for this location - why doesn't that make the managers/franchise owners do something about the bad food and service?