The Basement Sports Bar & Grill in Akron

This is one of my favorite places by far! Emily, Kristen and Steve are my favorite bar tenders and always do such a great job. I’m never disappointed and if the kitchen happens to have an issue that night (which happens at any restaurant from time to time) they always make it right! I’ve been back many times and will continue to come back! We need more people and businesses like this is Akron and especially in the valley! I’ve read past reviews and honestly and very shocked as I have never had any negative experiences personally or even witnessed someone having a negative experience. Worst thing I’ve experienced was asking for a side of ranch that was forgotten… if that’s the worst thing that ever happens to me that day I think I’m ok with it! Lol 10/10 would recommend!

This place would have been 5 stars if it wasn’t for this bartender they have named Emily. The food and atmosphere was incredible, but the service I received was beyond pathetic. Firstly, i asked for a tall Bud Light and she asked to see my ID, when I’m damn near 40 years old with greying facial hair. She gave me the beer with alcohol running all down the glass and forgot a coaster so i ended up getting my phone all wet with alcohol. I asked for no mushrooms on my chicken philly, and i received the wrong philly, WITH MUSHROOMS. Lastly, i asked for a to go pizza, and she completely forgot to ring it back. She then made the excuse that her kitchen staff messed the pizza up and thats why its been taking 45 minutes. As a bar, I dont know how you can have her as a front of the house staff member. Dishtank is the best option for her.

My girlfriend and I thought it was a good idea to check out a different bar in Akron. The food was great and our server Andrew (I think that was his name?) was wonderful with lots of knowledge about the menu. However we did not have a good experience with the bartender with blue streaks in her hair. She was incredibly rude to us and we heard her talking poorly about other customers in the restaurant. She was very unprofessional we will not be returning.