Tropical Smoothie Cafe in Sugar Land

I am extremely sugar conscious due to family history of diabetes and following a keto “lifestyle” in the past. I regularly have to customize smoothies here. Today was no exception however I noticed right at the first sip that something was off. My smoothie was extremely bitter. I took another sip. There was actually a soap taste! I decided to return to the store after work to talk to them about it. There were 2 young employees at the front and they were friendly and apologetic and offered to remake the smoothie. I gave him the original cup with the label of ingredients. The store starts getting busier and I patiently wait for my order. Then the older female who I actually ordered from came over to tell me that they don’t actually remake customized smoothies. She asked me what the problem was and was initially dismissive. She was going down the list of ingredients as if I do not know what any of them taste like. She left and came back with a blender with strange texture the other employee made, and asked me what I added to make it so strange. Um… I am not the smoothie maker?! How would I know why the smoothie they made was weird? I told her I gave the employee my cup to remake so it should be the same as before. She remade the smoothie in front of me and lo and behold! This one was delicious! I am giving them 4 stars just because of the young employees good customer service and the older employee honoring that the other employee agreed to remake it. And in the end the smoothie was good. This proved that I was not insane. Otherwise did she really expect me...

Best smoothies in town

Went here before a concert at the Smart Financial and was very impressed with all the different vegetarian choices. Even have a delicious hummus wrap. Thank you for all the vegetarian options Tropical Smoothie Cafe. Wish I had one of these close to my home. The question I always ask myself about a restaurant or dining place out is...can they feed me better than home. This place is a close second. Need more gluten free options.